Privacy Policy

Personal Data Collection and Usage Terms

Effective Date: January 1, 2025
Last Updated: January 1, 2025

1. Introduction
THRIV Collective, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This document explains how we collect, use, store, and share your personal data when you use our booking page.

By using our booking services, you agree to the terms outlined below. If you do not agree with these terms, please do not use our booking page.

2. Data We Collect
We may collect the following types of personal data when you make a booking:
• Contact Information: Name, email address, phone number, and address.
• Booking Details: Date, time, location, and preferences related to your booking.
• Payment Information: Credit/debit card details or other payment information (processed securely through third-party payment processors).
• Account Details: Login credentials (if you create an account).
• Technical Information: IP address, browser type, operating system, and other usage details through cookies or similar tracking technologies.

3. How We Use Your Data
We use your personal data for the following purposes:
• To Process Bookings: Ensure your reservations are completed and confirmed.
• Customer Support: Respond to inquiries, complaints, or requests.
• Payment Processing: Securely handle payments through third-party payment processors.
• Personalization: Customize your experience based on preferences.
• Marketing and Promotions: Send promotional offers and updates (with your consent, if required).
• Legal Obligations: Comply with applicable laws and regulations.

4. Sharing Your Data
We may share your personal data with:
• Service Providers: Payment processors, email service providers, and other third parties who assist in providing our services.
• Legal Authorities: If required by law or to protect our rights and interests.
• Business Transfers: In case of mergers, acquisitions, or sale of assets, your data may be transferred.
We do not sell your personal data to third parties.

5. Data Storage and Security
• Your personal data is stored securely and only retained as long as necessary for the purposes outlined above or as required by law.
• We use appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.

6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
• Access: Request access to the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data.
• Data Portability: Receive a copy of your data in a structured, commonly used format.
• Withdraw Consent: Withdraw consent where processing is based on consent.
• Opt-Out: Opt-out of marketing communications.
To exercise your rights, contact us at info@thrivcollective.com.

7. Cookies and Tracking Technologies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

8. Changes to This Policy
We may update these terms from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Significant changes will be communicated through email or the booking page.

9. Contact Us
If you have questions or concerns about these terms or your personal data, please contact us at info@thrivcollective.com.